Idle session timeout

Idle session timeout automatically logs out users after a period of inactivity. This security feature protects your company's data by preventing unauthorized access to unattended sessions.

The system tracks user activity through mouse movements and clicks within the CargoX browser tab—actions outside the tab do not count. For users with multiple tabs open, the system only considers a session inactive when there's no activity in any tab. After the specified period of inactivity, the user is automatically logged out and shown a message explaining why. To continue working, users must log in again. This timeout policy applies to everyone in the company, including administrators.

Step-by-step guide to enable idle session timeout:

1

Access settings

Navigate to the gear icon (⚙) | Company Security | Idle session timeout.

   

2

Set duration

Choose the idle session timeout duration for all company users from the dropdown menu.

   

Info

Administrators can set the timeout duration between 5 and 120 minutes. To turn off idle session timeout, select Disabled from the dropdown menu.

Success

You have successfully set the idle session timeout. You can view all timeout setting changes in the Platform users audit log.