CargoX uses a highly automated billing process, which allows us to service tens of thousands of companies worldwide.
Purchasing service units (𝕌) is a self-service process. Follow the steps when buying units (𝕌) with a credit card option:
1
Choose the amount of units (𝕌)
Sign in to your CargoX account and go to the gear icon (⚙) | Buy units. Choose the amount of units (𝕌) you would like to purchase and click the green Go to next step button.
Info
In this step, EU-based companies have the option to choose their preferred currency for the purchase. They can choose between EUR or USD. Please be aware that due to exchange rate differences, there is an additional 3% fee added to EUR payments. For companies located outside the EU, payments are only possible in USD.
2
Choose the credit card payment method, add billing email, and additional info
Choose the credit card payment method.
Enter the billing email and additional info.
Note
Billing email field will receive the final invoices. Users can change billing email addresses with every purchase. Under Additional information you can type in your purchase order – PO number or any other number related to your internal procurement process. You will not be able to change an already issued and paid invoice later.
Click the green Continue to review button to continue.
3
Continue to credit card details
After reviewing the purchase details, click on the green Redirect to payment portal button.
Warning
If you are an EU-based company, be careful that you have already
validated your VAT number, as otherwise VAT will be applied to your purchase (Slovenian companies always pay VAT). Changing the VAT rate after the payment is completed is not possible!
4
Enter your credit card details and complete the purchase
Enter your credit card details, click the black Pay button, and finalize your purchase.
Success
Once your card is processed and the transaction is confirmed, the invoice will be automatically generated and sent to your billing email. You will also see it within a few minutes in your CargoX account (gear icon (⚙) → Invoices menu → Invoices tab). Units (𝕌) will be credited to your account automatically.
Note
To keep our platform highly streamlined, scalable, and simple, we unfortunately cannot change this billing process to make exceptions.