CargoX uses a highly automated billing process, which allows us to service tens of thousands of companies worldwide.
Only companies with bank verification
can use debit and credit payment cards to top up their unit (𝕌) balance. Be advised that this payment type comes with a 4% service fee.
Purchasing service units (𝕌) is a self-service process. Follow the steps when buying units (𝕌) with a credit card option:
Choose the amount of units (𝕌)
Sign in to your CargoX account and go to Billing. Choose the amount of units (𝕌) you would like to purchase and click the green Go to next step button.
In this step, EU-based companies have the option to choose their preferred currency for the purchase. They can choose between EUR or USD. Please be aware that due to exchange rate differences, there is an additional 3% fee added to EUR payments. For companies located outside the EU, payments are only possible in USD.
Choose the credit card payment method, add billing email, and additional info
Choose the credit card payment method.
Enter the billing email and additional info.
Billing email field will receive the pro-forma invoices and final invoices. Users can change billing email addresses with every purchase. Under Additional information you can type in your purchase order – PO number or any other number related to your internal procurement process. You will not be able to change the pro-forma invoice later, nor request change to an already issued and paid invoice later.
Click the green Continue to review button to continue.
Continue to credit card details
After reviewing the purchase details, click on the green Continue to credit card details button.
If you are an EU-based company, be careful that you have already validated your VAT number
, as otherwise VAT will be applied to your purchase (Slovenian companies always pay VAT). Changing the VAT rate after the payment is completed is not possible!
Enter your credit card details and complete the purchase
Enter your credit card details and click on the green Complete purchase button.
Once your card is processed and the transaction is confirmed, the invoice will be automatically generated and sent to your billing email. You will also see it within a few minutes in your CargoX account (Billing section → Invoices tab). Units (𝕌) will be credited to your account automatically.
To keep our platform highly streamlined, scalable, and simple, we unfortunately cannot change this billing process to make exceptions.