If you find a problem with one of the received documents – especially if these documents have full blockchain support like a bill of lading – the only way to amend them is to return them to the issuer through the CargoX Platform.
If you need to return the envelope to the sender:
Open the envelope and start the return process
Press the Return to sender button and this will immediately create a new draft envelope.2
Edit the envelope
The envelope will contain all documents from the received envelope but you can still:
- change the recipient: the party that sent you the document will be set as the receiver of the new envelope. This might not be the same party as the document’s original issuer.
- add documents to this envelope.
- remove documents from this envelope.
- add a message explaining why you are returning the envelope and providing further instructions to the recipient.3
Seal the envelope
More information about sealing the envelope can be found here (please follow the procedure from step 4 onwards).4
Transfer the envelope
More information about the envelope transfer process can be found here.