When we receive your bank payment, your account will receive purchased units (𝕌). An invoice for the received amount will be automatically created and sent to your billing email address (and you will be able to Download it in your CargoX account, under the gear icon (⚙) → Invoices menu → Invoices tab). At that time (if this is your first bank wire) you will also pass the bank verification (Step 1 of company verification).
Warning
Please do not send us proof of payment issued by your bank, as our internal process mandates that we await the received payment, and cannot issue units (𝕌) to you before that. If this does not happen within 8 days after your payment, please contact us and attach the proof of payment. In the event of USD payment, you need to send a FULL SWIFT STATEMENT to
support@cargox.io. Please note that EUR bank payments within Europe (SEPA) can take up to 3 business days, and international USD bank payments (SWIFT) can take up to 5-7 business days to clear.