Please note that, as specified in the billing process and on the pro-forma invoice, and also in our General Terms and Conditions – which you accepted – CargoX units (𝕌) are non-refundable and cannot be transferred between companies.
We automatically issue units (𝕌) and generate invoices for all received payments.
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Rest assured, your units (𝕌) will only expire if your CargoX account remains inactive for more than 3 years. Before any deletion occurs, you will receive multiple warnings. Simply logging in once during this 3-year period will preserve your units. This aligns with our renewed Terms and Conditions, which are available here.